In addition to definitions in the Terms of Service, Acceptable Use Policy, Service Level Agreement, shall the following apply in this contract:
The Data Subjects of this relationship, depending on their residence, have different applicable data protection laws and rights to their case. The most notable of which is the European Economic Area’s GDPR which applies to the residents of which and the providers offering services to said residents. The rights of the EEA Data Subjects are stated within articles 12 through 23.
Residents of the U.S. state of California are subject to the Californian Consumer Privacy Act or CCPA which by generalization protects and reserves their right to require their personal information not to be shared or sold;
Residents of the United Kingdom of Great Britain and Northern Ireland are subject to the UK Data Protection Act 2018 or DPA18 which is in most ways equivalent to the EEA’s GDPR; Any future data protection regulations enactments that may come to be such as the possible Chinese Privacy Information Protection Law Draft will automatically be enforced and will the provider pledge to comply.
The Data Protection Officer of SOAR.HOST Limited is Robbie Cutler of London, England. Their email is; [email protected], any conversation with said email is private and confidential, data protection regulations are taken into account on each request.
The Data Protection Officer may require the data subject to provide personally identifiable information such as passports and residential maintenance bills in order to confirm their identity. Said information will not be stored for longer than the conversation lasts, and again will not be shared. Any requests for the enactment of any GDPR, CCPA or DPA18 articles shall be sent to the Data Protection Officer via email at [email protected] from the same email associated with your account if available.
The Data Protection officer is registered to uphold your privacy rights by the Information Commissioner’s Office in the United Kingdom. Registration ID: ZB356565
The Controller uses and maintains a custom made, fully secure billing solution. The solution utilizes browser cookies in order to function and keep the Data Subject’s information accurate. These cookies are never used for purposes other than to identify the data subject to the system. Said system will never use the data subject’s information for marketing purposes unless the data subject has given consent to such use of its data.
The Children’s Online Privacy Protection Act or COPPA is a U.S. Law restricting children under the age of 13, and therefore protecting them for unfair treatment online from the ability to commercially engage or be data subjects of and with online businesses. Thereby does the provider reject all relationships with children under the age of 13, any existing relationship applicable to the prior are void and will be terminated. Suspicion of COPPA violation(s) may be sent to the Data Protection Officer with the subject prefix [COPPA Abuse]:
Adolescents, 13 until their age of legal and financial independence are unable to form contracts until legal age, to engage in commercial relations with the Controller will they need parental (legal guardian) permission and be represented by their guardian(s) in regard to the entirety of the legal and commercial relationship.
General information is used for the sole purpose of running the purchased service(s), they belong in said service(s) and will not be accessed by the Controller at any time unless required by law.
Personal information is solely utilized for fraud-checks, user identification on the Controller’s User-to-Provider private platforms, reservation and protection of accurate legal representation for the relationship. From time-to-time we may be legally required to disclose the subject’s information. This is solely for applicable law, legal requests, governmental requests and it will only be disclosed with qualified governmental authorities.
To obtain clarification of General, Communications and Personal information feel free to send a message to the Data Protection Officer.
The Controller does not share any data unless explicitly necessary by their own or litigious regard, and does so within the requirements of the Data Subject and data privacy law.
Definitive sharing of information and use cases can be seen listed herein:Communication with our Customers
Any and all information, General and Personal is stored on servers operated by the provider from their own property or a rented service with Hetzner Online GmbH and are located in the following regions:
The Controller only stores data about the Data Subject which is necessary for the operation of the Controller’s business. This data is the following, dependent on which account the Client has consented to provide:
As a business operating in the United Kingdom SOAR.HOST Limited is required to follow UK consumer and financial law among all others, of which are regulations set by His Majesty’s Revenue and Customs on retention of Communications Data. Said regulations state by generalization that the provider shall have the option to retain data as long as is necessary, any further is not recommended. The necessary time period is 6+1 years, the (+1) additional year is the accounting year.
The “controller” reserves the right to send its customers email and SMS messages regarding their account when required. The reasons for these messages include, but are not limited to:
Email and SMS messages which do not fit in these categories may still be received by the user occasionally, however, these messages are never for promotional purposes but instead are reserved for emergencies and such where reaching out to the user is important (e.g., if a data breach were to occur).